Contact Us by Phone
To make a payment or chat with us
Hours (PST)
Mon- Fri
5:00am – 8:00pm
Sat & Sun
5:00am – 2:00pm
Contact Us by Email
Contact Us by Mail
Customer Care
Customer Care
This includes complaints, credit disputes, title concerns, general customer service mail. Payments should not be mailed to this mailbox.
Westlake Portfolio Management
P.O. Box 76809
Los Angeles, CA 90054-0809
Monthly Payments
Standard US Mail
Payment Mailing Address
Please make checks payable to Westlake Portfolio Management and include the payment stub at the bottom of your monthly statement. Please also write your account number on the check
Westlake Portfolio Management
P.O. Box 847405
Los Angeles, CA 90084-7405
Overnight / Express Mail
Overnight / Express Mail
Mail any monthly payment, payoff, insurance related payment that is sent via Fedex, UPS, or certified mail needing a signature upon delivery. Please make sure account number is written on the check.
Westlake Portfolio Management
ATTN: LBX #847405
3440 Flair Drive
El Monte, CA 91731
Insurance Payments
Standard US Mail
Westlake Portfolio Management
P.O. Box 847412
Los Angeles, CA 90084-7412
Overnight / Express Mail
Westlake Portfolio Management
ATTN: LBX #847412
3440 Flair Drive
El Monte, CA 91731
Payoff Payments
Standard US Mail
Westlake Portfolio Management
P.O. Box 847412
Los Angeles, CA 90084-7412
Overnight / Express Mail
Westlake Portfolio Management
ATTN: LBX #847412
3440 Flair Drive
El Monte, CA 91731
Credit Reporting & California Consumers
Credit Reporting Disputes
If you have a dispute with the credit reporting of your account, please submit your direct dispute to the address below.
Westlake Portfolio Management
P.O. Box 76814
Los Angeles, CA 90076
For California Residents:
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General Questions
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Title Question
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